Fundraising and Donations Policy

Our Commitment to You 

At The Hospital Research Foundation Group (THRFG) we’re dedicated to advancing life-changing medical research to improve the health and well-being of all Australians. THRFG includes several brands and controlled entities, all of which are covered under this policy. All legal entities in the Group are registered charities with the Australian Charities and Not-for-profits Commission, are endorsed by the Australian Tax Office as Deductible Gift Recipients and can accept donations in accordance with our objects and purposes.  

Your generosity makes our mission possible. We’re committed to using your donations responsibly, transparently, and ethically. 

How We Accept and Use Your Donations 

Your Impact Matters.  Your donations enable our medical research, support patient care, and advance vital health initiatives. 

We strive to fulfill the intended purpose of your donations, and if you would like to see your donation directed to a specific area of research, patient care or health service we will honour that request whenever possible. If your specific request is not feasible, we will work with you to find a way to use your donation in a manner consistent with our mission and your wishes. Donations without specific requests allow us the flexibility to direct funds to the areas of greatest need within our health and medical research programs, patient care initiatives and health and wellbeing services. 

We carefully review all donations to ensure they align with our mission and values. We may not be able to accept donations that conflict with our mission or values, for example those from the tobacco industry. Donations will not normally be accepted from pharmaceutical companies unless there is an agreement for appropriate acknowledgement of the source of funds.  We may also refuse a donation if we have reason to believe the donor is in vulnerable circumstances or lacks capacity to make a decision to donate. 

In-kind donations of goods, services, or equipment are evaluated for their benefit to our mission. Non-cash donations are assessed and reviewed for their feasibility prior to acceptance, and we will communicate appropriately with you about this. 

Protecting Your Privacy 

We are committed to conducting our fundraising activities to the highest ethical standards, valuing privacy, confidentiality, trust and integrity. We are committed to complying with all applicable Federal and State laws, regulations and industry codes applicable to fundraising.  

This commitment is demonstrated by: 

1. Data Management – THRF Group is committed to safeguarding your personal information through robust data management practices through our Information and Cyber Security Framework.   
2. Donor Respect: Protecting your privacy and honouring your wishes are our top priorities. We will always provide timely acknowledgments and receipts for your donations.  
3. Confidentiality: We protect the confidentiality of donors according to your wishes and within the limits of the law. We understand that some donors may prefer anonymity, while others welcome recognition. We will comply with any legal obligations regarding the disclosure of donor names and donation amounts. 
4. Transparency: We will be clear and honest in how we communicate our mission, fundraising activities, and the impact your donations make.  
5. Accountability: Your donations are used responsibly. Our financial records are accurate, independently audited, and available for review on our website as well as publicly available on the website of the Australian Charities and Not-for-profits Commission.  
6. Donor Intent: We strive to fulfill the intended purpose of your donations. If your specific request is not feasible, we will work with you to find a way to use your donation in a manner consistent with our mission and your intent.  
7. FIA Code: As a member of the Fundraising Institute of Australia (FIA) we proudly uphold the principles of ethical fundraising and donor respect outlined in the FIA Code. 

Our Fundraising Practices 

Our fundraising efforts are organised thoughtfully to ensure consistency and avoid overwhelming you with over-solicitation. Building positive relationships with our donors is essential. We provide regular updates about the incredible difference your support makes in the lives of others. All fundraising campaigns go through an internal approval process to ensure they represent our mission and adhere to ethical and regulatory standards. 

For more information and questions 

For more information about how THRFG manages your personal information, and how to opt out of communications from our charities please refer to our Privacy Policy. 

If you have any questions about our fundraising practices or would like more information, please contact us at (08) 8244 1100 or [email protected]. 

By supporting THRFG you’re making a difference. Thank you for your generosity.