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Direct Debit Request Service Agreement

Center for Create Health
  1. By agreeing to the Direct Debit Request you authorise Stripe
    to arrange for funds to be debited from your nominated financial
    institution account (the “nominated account”). Stripe is acting
    as an agent for the Merchant and Stripe does not provide any goods
    or services to you.
  2. Stripe or the Merchant will give you at least 14 days notice
    in writing of any changes to the terms of the drawing arrangements.
  3. Stripe will keep information relating to your nominated account
    confidential in accordance with Stripe’s
    privacy policy, except where
    required for the purposes of conducting direct debits with your
    financial institution. Your personal information will be
    transferred by Stripe to the United States. If you do not want to
    provide your personal information to Stripe in connection with the
    Direct Debit Request, Stripe will not be able to debit your
    nominated account.
  4. Where the due date is not a business day Stripe will draw from
    your nominated financial institution account on the next business
    day.
  5. It is your responsibility to:
    1. Ensure your nominated account can accept direct debits;
    2. Ensure that there are sufficient clear funds available in
      the nominated account to meet each drawing on the due date;
    3. Advise immediately if the nominated account is transferred
      or closed or your account details change;
    4. Arrange a suitable payment method if Stripe or the Merchant
      cancels the drawing arrangements;
    5. Ensure that all authorised signatories nominated on the
      financial institution account to be debited authorise the
      Direct Debit Request.
  6. Subject to the terms and conditions of your nominated financial
    institution account and your agreement with the Merchant, you may
    alter the drawing arrangements. Such advice should be received by
    the Merchant at least 7 business days prior to the drawing date
    for any of the following:

    1. Changing your nominated account number
    2. Deferring a drawing
    3. Altering a DDR schedule
    4. Cancelling the drawings completely

    If you require further information, please contact the
    Merchant.
    Alternatively, you can also contact your financial institution.

  7. If you believe that there has been an error in debiting your
    account, you should notify the Merchant as soon as possible. The
    Merchant will notify you in writing of its determination and the
    amount of any adjustment that will be made to your nominated
    account (if any). Stripe will arrange for your financial
    institution to adjust your nominated account by the applicable
    amount (if any). Alternatively, you can also contact your financial
    institution.
  8. The details of your drawing arrangements are contained in the
    above Direct Debit Request.
  9. Stripe reserves the right to cancel the drawing arrangements if
    three consecutive drawings are dishonoured by your financial
    institution, and for the Merchant to arrange with you an alternative
    payment method. Please refer to the terms and conditions of your
    nominated financial institution account to see whether dishonour
    fees apply. The Merchant may charge additional dishonour fees in
    accordance with your agreement with the Merchant.

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